FAQ's
FAQs
-  CAN I WAIT SOMEWHERE TO CATCH THE BUS?We are an On-Demand service so every ride is initiated with a phone call. We do not have any fixed routes or specific bus stops. You can call us at (906) 932-2523 extension 1 to schedule a ride. 
-  HOW MUCH EXTRA TIME SHOULD I PLAN FOR?On Demand Service can be compared to taxi service with the exception that several additional customer pick-ups and drop-offs may be made prior to arriving at your destination. Every effort is made to keep waiting time at a minimum. 
-  CAN I GET SAME DAY SERVICE?We may not be able to accommodate, but we will give it every effort. 
-  IS THERE AN AGE LIMIT?There is no age limit. However, for very young children they must be accompanied by a guardian. Give us a call and we can go over our Child Rider Policy with you. 
-  DO I HAVE TO PAY FOR MY CAREGIVER?Caregivers ride for free while escorting their patient. We need to know in advance if a caregiver will be riding to make sure we have proper seating available. 
-  WHAT IF I DON’T KNOW HOW LONG MY APPOINTMENT WILL TAKE?You are important to us, we will work hard to accommodate unforeseen and unavoidable delays. There may be a wait but we will get you to your destination. 
